Privacy Policy

This Privacy Policy explains how Knoxville Dryer Repair Pros (“we,” “us,” or “our”) collects, uses, and protects information when you visit our website, dryerrepairknoxville.com, or call our business phone line. We are committed to handling your information responsibly and being clear about our practices.

By using this website or calling our business, you agree to the terms described in this Privacy Policy.

Information We Collect

We collect a limited amount of information through this website and through phone calls placed to our business.

Website usage information. When you visit dryerrepairknoxville.com, we use Google Analytics and similar tools to collect general information about how visitors use the site. This can include your approximate location (city or region level), the device and browser you are using, pages you view, how long you stay on the site, and the site or search engine that referred you to us. This information is collected automatically and is generally anonymous or aggregated; it is not used to personally identify you.

Phone call information. Because this website is designed to connect you with our dryer repair services by phone, we do not operate a contact form and do not collect information through form submissions. If you call the phone number listed on our site, (865) 433-6284, we may receive standard call information such as your phone number and the date, time, and duration of the call. If you provide us with your name, address, or details about your dryer repair needs during that call, we retain that information only as needed to schedule and complete the service you requested.

Cookies. Our website may use cookies, which are small text files stored on your device, primarily through Google Analytics. Cookies help us understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings at any time; doing so may affect how some parts of the site display or function, but it will not prevent you from calling us or viewing our service information.

How We Use Information

Information we collect is used to:

• Understand how visitors find and use our website so we can improve its content and performance
• Respond to and schedule service requests made by phone
• Maintain records related to service calls and appointments
• Comply with legal or accounting requirements applicable to our business

We do not use the information we collect for purposes unrelated to operating and improving our website and our dryer repair services.

How We Share Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

We may share limited information with:

• Service providers who help us operate our website or business, such as our website hosting provider and Google Analytics, which processes website analytics data on our behalf under its own privacy terms
• Legal authorities, if required to do so by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others

Any third-party service we use, including Google Analytics, is governed by that provider’s own privacy policy in addition to this one.

Cookies and Analytics Tools

As noted above, this website may use Google Analytics to collect standard website usage statistics through cookies and similar technologies. Google Analytics data is used only to help us understand site traffic and performance. You can learn more about how Google collects and processes data at Google’s own privacy policy, and you can opt out of Google Analytics tracking using tools such as browser extensions or by adjusting your cookie settings.

We do not use cookies to collect sensitive personal information, and we do not knowingly use cookies to track you across unrelated third-party websites.

Your Rights and Choices

Depending on where you live, you may have rights regarding the personal information we hold about you, which can include the right to request access to, correction of, or deletion of your information. If you would like to make such a request, or if you have questions about what information we may have collected during a phone call with our business, you can contact us using the information below.

We will respond to reasonable requests in a timely manner and to the extent required by applicable law.

Children’s Privacy

Our website and services are intended for adults seeking dryer repair services. We do not knowingly collect personal information from children, and our website is not directed at children under the age of 13.

Data Retention

We retain call and service records only for as long as reasonably necessary to complete the requested service, maintain accurate business records, and meet any applicable legal, tax, or accounting obligations. Website analytics data is retained according to the standard retention settings of the analytics tools we use.

Data Security

We take reasonable steps to protect information related to our business and the service requests we receive. However, no method of data storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may occasionally reference or link to third-party websites or resources. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised effective date. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, you can contact us at: